Contact Support
If you need help with Kokola, email us at support@kokola.app.
We usually respond within 2 business days.
What we can help with
- Account creation or access
- Sign-in problems
- Purchases and subscriptions through the App Store or Google Play
- Questions about personal data and privacy
- Bug reports and unexpected behavior
Subscriptions and purchases
Subscriptions are managed by Apple or Google, depending on your device. For billing, renewal, or refund questions, please contact the relevant platform support first, then email us if you need additional help.
Data and privacy
To understand what data we process and why, please read the Privacy Policy.
App information
Kokola is designed for parents and families. If you report a product issue, include your device, operating system version, and the steps to reproduce the problem.